Frequently Asked Questions
Everything you need to know about our LPG services
What is Marina Gas Service?
Marina Gas Service is the first Indane LPG distributor in Arunachal Pradesh, serving Itanagar city and nearby localities with reliable domestic and commercial LPG services.
How do I apply for a new domestic LPG connection?
To apply for a new domestic LPG connection:
- Contact Marina Gas Service via WhatsApp (+91 6909 304 111), email (info@marinagasservice.com), or visit our office
- Submit required documents (Aadhaar card, address proof, passport-size photo)
- Complete the KYC process
- Pay the connection charges and security deposit
- Receive your LPG connection kit and first cylinder
What documents are required for a new LPG connection?
You will need: Aadhaar card (or other valid ID proof), address proof (electricity bill, rent agreement, etc.), passport-size photographs, and completed KYC form. Our team can guide you through the documentation process.
How do I book a cylinder refill?
You can book a cylinder refill by WhatsApp at +91 6909 304 111, emailing info@marinagasservice.com, or visiting our office during business hours (Monday to Saturday, 9:00 AM - 6:00 PM). Provide your LPG connection number, name, and delivery address.
Do you provide home delivery?
Yes, Marina Gas Service provides home delivery service for LPG cylinders. We ensure timely delivery to your doorstep. Delivery charges may apply based on location.
What are your business hours?
Our office is open Monday to Saturday from 9:00 AM to 6:00 PM. We are closed on Sundays.
Do you provide commercial LPG services?
Yes, Marina Gas Service provides commercial and non-domestic LPG services for restaurants, hotels, small businesses, and institutions. Contact us for commercial LPG connection and bulk supply requirements.
What safety measures should I follow with LPG?
Important safety guidelines:
- Keep cylinders in a well-ventilated area
- Check for leaks regularly using soap water solution
- Never store cylinders near heat sources
- Ensure proper installation by authorized personnel
- In case of gas leak, turn off regulator and ventilate immediately
Can I transfer my LPG connection?
Yes, we assist with LPG connection transfers. Contact our office for guidance on the transfer process and required documentation.
What payment methods do you accept?
We accept cash and digital payments. Payment can be made at the time of delivery or at our office.
What are NFR products?
NFR (Non-Fuel Retail) products include commercial LPG solutions like Indane XtraTej, industrial LPG like Indane NanoCut, and modern composite cylinders. Visit our NFR Products page to learn more.
Where is Marina Gas Service located?
Our office is located at Zero Point Tinali, Near SBI PP Branch, Itanagar, Papum Pare, Arunachal Pradesh - 791111. You can find us on Google Maps using the coordinates 27.101801, 93.628931 or Plus Code 7MVM4J2H+PH.
Still Have Questions?
Our team is here to help. Contact us for any queries or assistance.